Overall Experience Reviews For Sport Clips Haircuts of Sammamish

Why does this place encourage you to make a reservation on their app? I did just that, then got a text saying my stylist would be available in 10 minutes. I got to there within 5 minutes and was told my wait would be 24 minutes. They said if you're not there when the text is sent then they'll take any waiting customer. Question....Why would they send a text if you need to be there when the text is sent??? Why should anyone make a reservation ahead of time??? Why would anyone ever use their app??? This place is a total joke unless you are a walk in and have time to wait. Going back to a regular salon where a reservation means something and you get the same stylist every time.

The stylist was fine, the haircut was ok under the circumstances. There was some tension between the 2 stylists which was causing our stylist and everyone around to be uncomfortable. It was a weird experience. Would have given a 0 if I could. We felt like we were rushed out.

Love this place! I had written off Sports Clips after having a bad experience at a location in Bothell and was hesitant to try them again but was left with few no better options when I moved to Sammamish. I’ve always been pleased with their service. Michelle usually cuts my hair and she does a nice job; Adriana cut my hair today and was also outstanding. Highly recommended.